Deploy Trudesk on Your Own Server

Trudesk is an open-source help desk/ticketing solution.

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Get Started

What is Trudesk?

Trudesk is built with nodejs and mongodb and can run on any cloud provider, docker, bare-metal, or even a raspberry pi.

Self-Host Trudesk

Follow these steps to deploy on your own server.

Install Docker

Skip this step if Docker is already installed on your server.

curl -fsSL https://get.docker.com | sh

Configure

Customize the settings below. Defaults work for most cases.

Service Name*

Domain*

General

Trudesk Version*

MongoDB Version*

MongoDB Port*

Elasticsearch Version*

Security Enabled*

Application Environment*

MongoDB Root Password*

Deploy

Copy the configuration and run it on your server.

services:
  trudesk:
    image: polonel/trudesk:1.2.10
    environment:
      ELATICSEARCH_URI: http://trudesk-elasticsearch:9200
      NODE_ENV: production
      TD_MONGODB_DATABASE: trudesk
      TD_MONGODB_PASSWORD: d617868cd12b98a9
      TD_MONGODB_PORT: trudesk-mongodb-port
      TD_MONGODB_SERVER: trudesk-mongodb
      TD_MONGODB_URI: mongodb://root:d617868cd12b98a9@trudesk-mongodb:27017/trudesk?authSource=admin
      TD_MONGODB_USERNAME: root
      TRUDESK_DOCKER: "true"
      USE_XFORWARDIP: "true"
    volumes:
      - trudesk-data:/usr/src/trudesk/public/uploads
      - trudesk-plugins:/usr/src/trudesk/plugins
      - trudesk-backups:/usr/src/trudesk/backups
    depends_on:
      - trudesk-mongodb
      - trudesk-elasticsearch
  trudesk-elasticsearch:
    image: elasticsearch:8.13.0
    environment:
      ES_JAVA_OPTS: -Xms512m -Xmx512m
      bootstrap.memory_lock: "true"
      discovery.type: single-node
      node.name: estrudesk01
      xpack.security.enabled: "false"
      xpack.security.http.ssl.enabled: "false"
    volumes:
      - trudesk-elasticsearch-data:/usr/share/elasticsearch/data
  trudesk-mongodb:
    image: mongo:5.0.26
    environment:
      MONGO_INITDB_ROOT_PASSWORD: d617868cd12b98a9
      MONGO_INITDB_ROOT_USERNAME: root
    volumes:
      - trudesk-db-data:/data/db
      - trudesk-db-config:/var/lib/mongo
volumes:
  trudesk-data: {}
  trudesk-plugins: {}
  trudesk-backups: {}
  trudesk-elasticsearch-data: {}
  trudesk-db-data: {}
  trudesk-db-config: {}

Then run:

docker compose up -d

Access

Once started, access your app at http://localhost:8118

Why Self-Host Trudesk?

Full Data Ownership

Your data stays on your servers. No third-party access.

No Monthly Fees

Pay only for your server. No per-seat or usage charges.

Complete Control

Customize, backup, and scale on your own terms.

Privacy & Compliance

Meet GDPR, HIPAA, or internal security requirements.

Technical Details

Docker Image

polonel/trudesk:${trudesk_version}

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